Once the order placed by you on our website, we will dispatch the placed order within 24 working hours from confirmation of your orders.

Once the order has been dispatched, it will be delivered within 5 to 7 working days. The delivery is subject to delaying as per the unavoidable circumstances on that locations where the delivery to be performed.

It is also noted that the delivery of your order may also be delayed, in case your location is not covered under the jurisdiction of our courier services.

If the address provided by you at the time of placing the order is insufficient or incorrect then the order will be taken by you with making the proper co-ordination with the delivery personnel/ delivery partner, if they are calling on your provided contact number.

It is also noted that delivery attempt shall be for at least two times, if in case you are not available at your delivery location/ your address is improper/ your provided phone number is not working at the time of attempting delivery. Your order will be marked as RTO (Return to Origin).

Once your placed order marked as RTO and such order has been received by us then your refund will be initiated as per refund policy.

Once your placed order marked as RTO then it will never take re-delivery at your location, if you still want to purchase the article/goods then place the fresh order on our website.

For any further query write us on cellfella23@gmail.com. If your order is not collected in 10 working days then please to contact our customer team on cellfella23@gmail.com as soon as possible for the changes.

Please note for security reasons we will require you to answer few security questions before we can make any changes to your order.